悖论式领导如何促进员工工作—家庭平衡？
《外国经济与管理》 2021年43卷第1期 页码：92 - 107 online：2021年1月9日
悖论式领导如何促进员工工作—家庭平衡？
How does Paradoxical Leadership Improve Employees’ Work-Family Balance?
作者（中）：陈海啸1 *, 关浩光2
作者（英）：Chen Haixiao1 *, Kwan Ho Kwong2
作者单位：1.上海财经大学 商学院，上海 200433 2.中欧国际工商学院，上海 201206
摘要：悖论式领导体现了管理者平衡组织结构需求和员工个人需求的矛盾管理方式，现有文献主要聚焦于这种领导方式在组织内部的影响，而未系统地探讨其是否会以及如何对员工产生跨领域影响。通过提出一个有调节的双中介模型，本研究探讨了悖论式领导与员工工作—家庭平衡的关系，并揭示了其内在机制和边界条件。基于一项对银行员工的两期实地调研，本研究发现悖论式领导会通过正向影响员工整体性思维来促进其工作—家庭平衡，也会通过员工工作—家庭积极溢出来促进其工作—家庭平衡。此外，不是所有的员工都能适应领导的矛盾行为，对于矛盾思维水平较低的员工，悖论式领导产生的积极效应变得不显著。本研究有助于加深对悖论式领导效能机制的理解，对于企业领导者更好地促进员工工作—家庭平衡也有启示意义。
关键词：悖论式领导; 矛盾思维; 整体性思维; 工作—家庭积极溢出; 工作—家庭平衡
Summary: Recently, the research interest in paradoxical leadership has dramatically increased. Existing research shows that paradoxical leadership can not only affect organization-level outcomes, but also exert an effect on employees at the individual-level. These fruitful findings enrich the paradoxical leadership literature. However, our understanding on paradoxical leader behavior is still limited. In particular, existing research mainly focuses on the effect of paradoxical leader behavior on subordinates within the organization, but ignores that the leader behavior may have an impact on employees’ work-family balance outside the work domain. As work-family balance has been mentioned as a paradoxical phenomenon by scholars many times and the leader is one of the most important factors to employees when balancing their work and family, this study aims to explore the effect of paradoxical leadership on employees’ work-family balance. Combining the social learning theory and the work-family enrichment theory, this study proposes a dual-path moderated mediating model to examine the relationship between paradoxical leader behavior and employees’ work-family balance.This study uses a two-stage questionnaire survey to collect data from commercial bank employees. The interval between the two stages is one month. The first sentence of both questionnaires tells the respondents that the survey is anonymous and the information collected is for scientific research only. In the first stage, 230 employees were randomly selected to rate perceived paradoxical leadership, paradox mindset and their demographic information. In the second stage, the questionnaire, including holistic thinking, work-family positive spillover and work-family balance, was distributed to 213 employees who had finished the first questionnaire. Finally, 192 valid samples were obtained, and the research model and the theoretical hypothesis were tested by confirmatory factor analysis, descriptive statistical analysis, hierarchical regression analysis and Monte Carlo simulation.The empirical result shows that paradoxical leadership is positively related to employees’ work-family balance, and this relationship is mediated by employees’ holistic thinking and work-family positive spillover. Moreover, it shows that the effect of paradoxical leadership is moderated by employees’ paradox mindset, that is, the positive relationship between paradoxical leadership and employees’ work-family balance through their work-family positive spillover is not significant when employees’ paradox mindset is low.The main contributions of this study are as follows: First, it links paradoxical leadership with the work-family balance of employees, which not only responds to the call of exploring the micro-level paradox phenomenon, but also improves the understanding of work-family balance from the perspective of paradox. Second, it enriches the paradoxical leadership literature by exploring the mediating role of employees’ holistic thinking and work-family positive spillover. Third, it provides new empirical evidence for the leader-follower fit issue within the paradoxical perspective by investigating the moderating role of employees’ paradox mindset. As for managerial implications, leaders should be especially aware that not all employees are equally affected by paradoxical leadership. For employees with low paradox mindset, paradoxical leadership is less beneficial.
Key words: paradoxical leadership; paradox mindset; holistic thinking; work-family positive spillover; work-family balance
DOI：10.16538/j.cnki.fem.20200924.301
收稿日期：2020-5-19
基金项目：国家自然科学基金面上项目（71672108）；上海财经大学研究生创新基金资助项目（CXJJ-2019-344）
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